1. Information we process
For owners, Newsly stores the account email address, authentication-provider identifier, and account timestamps.
Workspace records include tenant names, business names, postal addresses, claimed sending domains, and sender identities.
Current subscriber records include email addresses, subscription sources, subscription dates, and bounced states. Each record belongs to one tenant.
Hosting and authentication providers also process technical information. This can include IP addresses, browser information, request metadata, and security logs.
2. Why we use this information
We use account information to authenticate owners and restrict access to owned workspaces.
We use workspace and subscriber information to provide the functions described in the API documentation.
We use technical information to operate the service, investigate errors, and prevent unauthorized access or abuse.
Newsly does not sell subscriber lists or use them to send unrelated marketing.
3. Owners and their subscribers
A tenant owner decides which newsletter to operate and why to collect subscriber information. The owner is responsible for the required consent and notices.
Newsly processes tenant subscriber information to provide the service to that owner.
For questions about a particular newsletter, contact its owner through the contact information that the newsletter provides.
4. Cookies and service providers
Newsly uses essential cookies to maintain the owner session and protect the sign-in flow. The session cookie is HTTP-only.
WorkOS provides owner authentication. Cloudflare provides hosting and database infrastructure. These providers process information needed for those services.
Provider infrastructure can process information outside your country. Provider policies describe their own processing and safeguards.
5. Retention and removal
Newsly keeps account and workspace information as needed to provide the service, protect it, and meet applicable legal obligations.
Removing a subscriber permanently deletes the current list record. Current-list analytics then exclude that record, including results for earlier periods.
CSV files that an owner downloads are separate copies. The owner controls those copies and their retention.
Service-provider backups and security logs follow the relevant provider retention policies.
6. Support requests in this website version
The support form holds request fields in the page. It does not send your email address or message to Newsly support.
The form does not save drafts to browser storage. Leaving or reloading the page clears the draft.
Do not put passwords, session cookies, payment details, or unnecessary personal information in a request.
7. Your choices and questions
Applicable law can give you rights to access, correct, delete, or restrict the use of your personal information.
Owners can update their workspace profile and remove current subscribers through the dashboard.
For a newsletter-specific request, contact the tenant owner. For Newsly privacy questions, see the support page for current contact availability.
8. Policy updates
We will publish policy changes on this page. Material changes will include an explanation of the affected processing.
The terms of service describe acceptable use and service responsibilities.